Ivey's Gifts and Decor strives to ship all in stock products within 1- 3 days. Some Items will have to be ordered and that may take up to 4 weeks. At times there is a temporary out of stock item. If it will take us longer than one week to get the item back in stock, we will notify you by e-mail. You have the opportunity to let us hold the order and ship when we get the item or you may ask us to cancel the order. We ship using United States Postal Service. On some items we use Priority Mail. The USPS says that Priority Mail is delivered within 3 or 4 days, anywhere in the US, but it is NOT guaranteed.
Returns are accepted and you will need to contact us for an pre approval. The customer will pay shipping for any returns not due to breakage. We will be happy to refunnd your money back with in 14 days from shipping date but we will not refund shipping charges for an undelivereable address so please verify your address before ordering.We do all that we can to make our valued customers happy.